C888 Terms & Conditions — Please read before using the Platform

1 General Terms & Conditions

C888 (hereinafter referred to as the "Platform") is an online gaming service provider offering slots, Live Casino, bingo, crash games, fishing games, and Sports Betting to players in Bangladesh and other countries.

By accessing the c888 website or app, creating an account, or participating in any game, you are considered to have automatically agreed to these terms and conditions. If you do not agree with any of the terms, please refrain from using c888.

These terms and conditions apply together with c888's Privacy Policy and Responsible Gaming Policy. In the event of any dispute, c888's decision shall be considered final.

2 Account Registration & Eligibility

To open an account with c888, you must meet the following eligibility requirements:

• Must be at least 18 years of age.
• Online gaming must be legally permitted in your country or region.
• You must register using your accurate and genuine personal information.
• Each individual may operate one account only.
• Citizens of countries restricted by c888 are not permitted to open an account.

C888 reserves the right to verify information provided during account registration. Providing false or inaccurate information will result in account termination, and any funds in that account may be forfeited.

It is your sole responsibility to keep your account password and login details completely confidential. Allowing anyone else to use your c888 account is strictly prohibited.

3 Age Verification

C888 is committed to protecting minors under the age of 18 from gaming. At any stage of registration, c888 may request the following documents to verify your age:

• National ID Card (NID)
• Passport
• Birth Certificate
• Driving License

C888 will not process any withdrawal request until age verification is complete. If a user is found to have operated an account with a false age, all transactions made on that account will be voided and funds will be forfeited.

4 Deposit Policy

All deposits on c888 must be made using a payment method registered in your own name. Depositing via bKash, Nagad, Rocket, or bank accounts registered in a third party's name is strictly prohibited.

• Minimum deposit amount: BDT 200.
• Maximum deposit limit: subject to account verification.
• Deposits are generally credited to your account instantly.
• C888 does not charge any processing fees on deposits, though payment gateways may apply their own fees.
• Separate rules apply for deposits made via cryptocurrency.

C888 reserves the right to temporarily hold transactions if suspicious deposit activity is detected, pending verification. Compliance with Anti-Money Laundering (AML) policy is a legal obligation for c888.

5 Withdrawal Policy

Your account must be fully verified before you can withdraw winnings from c888. Please keep the following in mind when making a withdrawal:

• Minimum withdrawal: BDT 500.
• Withdrawals may only be made via the same payment method used for the deposit.
• Processing time: typically 15 minutes to 24 hours.
• Additional verification may be required for large withdrawal amounts.
• Wagering requirements must be met before withdrawing winnings from a bonus.

C888 reserves the right to decline any withdrawal request if it is deemed fraudulent or in violation of the terms and conditions. In such cases, c888 will notify the user of its decision following an investigation.

6 Bonus & Promotional Offer Terms

All bonuses, free spins, cashback, and other promotional offers on c888 are subject to specific terms. Each offer has its own wagering requirements, which are stated on the relevant promo page.

• Welcome bonus: a set percentage on your first deposit — see the promo page for details.
• Bonus funds may not be withdrawn before the wagering requirements have been met.
• Attempting to claim the same bonus more than once will result in account suspension.
• Bonuses may only apply to certain games — please read the terms.
• Single bets placed from bonus balance may not exceed a specified limit.
• C888 may modify or cancel any bonus offer at any time without prior notice.

Bonus abuse is strictly prohibited at c888. Attempting to claim bonuses by creating multiple accounts from the same household, device, or IP address will be treated as abuse.

7 Fair Gaming & RNG Policy

All game outcomes on c888 are determined by RNG (Random Number Generator) technology. This RNG is regularly audited by independent third parties to ensure every result is completely random and fair.

C888 never manipulates the outcome of any game. The RTP (Return to Player) rate for each game is published transparently. c888 never intentionally controls game results against any player.

8 Prohibited Activities

The following activities are strictly prohibited on the c888 platform:

• Playing games using bots, automated software, or scripts.
• Creating or operating multiple accounts.
• Using the platform for money laundering or illegal financial transactions.
• Attempting to hack or bypass c888 systems.
• Operating an account using a third party's identity.
• Collusion or coordinated cheating with other players.
• Threatening or harassing c888 employees.
• Any form of reverse engineering of the platform's software.

9 Account Closure & Suspension

C888 reserves the right to temporarily or permanently close any account under the following circumstances:

• If evidence of a terms violation is found.
• If it is proven that an account was registered with false information.
• If suspicious financial activity is detected.
• By court order or direction of a regulatory authority.
• At the user's own request for self-exclusion.

Users may request account closure at any time through c888 support. Upon closure, any valid balance will be refunded provided it is not subject to forfeiture due to a terms violation.

10 Limitation of Liability

C888 shall not be held liable for:

• Game loss due to internet disconnection.
• Third-party payment gateway errors.
• Issues with the user's own device or software.
• Unexpected technical failures or server downtime.
• Third-party hacking or cyber attacks.

C888 always strives to resolve any issues promptly and follows a fair compensation policy for players affected by technical problems.

11 Privacy & Data Protection

C888 is committed to protecting your personal information. Full details on how your data is collected, stored, and used can be found in our Privacy Policy Available on the page.

• Your personal information is never sold to third parties.
• All data is secured with SSL 256-bit encryption.
• Information may be disclosed to authorities when required by legal obligation.
• You may request to view or delete your data at any time.

C888 complies with GDPR and international data protection standards. For any questions regarding your data, please contact our support team.

12 Responsible Gaming

C888 believes gaming is entertainment — not a source of income. We encourage all players to game responsibly. The following features are available on the c888 platform:

• Option to set daily, weekly, and monthly deposit limits.
• Temporary account break for a set period (Cooling-off Period).
• Option for permanent self-exclusion.
• Links and information for gaming addiction support organizations.

If you or someone you know is struggling with a gaming addiction, please seek help immediately. To learn more about responsible gaming, visit our Responsible Gaming View page.

13 Right to Amend Terms & Conditions

C888 reserves the right to change, amend, or update these terms and conditions at any time. When changes are made:

• A notification will be shown on the platform.
• Updates will be sent to your registered email.
• The date of any changes will be clearly stated.

Continued use of c888 after any changes indicates your acceptance of the updated terms. If you do not agree to the new terms, you may request account closure.

14 Contact & Dispute Resolution

For any questions or complaints regarding c888's terms and conditions, please contact our support team:

• Live chat: available 24/7.
• Email: [email protected]
• Response time: usually within 24 hours.

Any dispute will first be addressed through negotiation. If unresolved, a complaint may be filed with c888's licensing authority. c888's decision shall be considered final and binding.